> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mintkeys.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Help with your Sea of Thieves order and loader.

Use the instructions for the exact product on your receipt.

<div className="mk-faq-list">
  <Accordion title="My loader or key is not working">
    Check that the loader and key match your product. Follow the activation instructions in your order, and check the [current status](https://mintkeys.net/status).

    If it still fails, send [support](/support) your product name, order number and exact error. Keep the full key private.
  </Accordion>

  <Accordion title="I cannot find my download or instructions">
    Open your receipt and delivery details. If the link or instructions are missing, [contact MintKeys support](/support) with your order number.
  </Accordion>
</div>

[Getting started](/getting-started) · [Loader & activation](/games/sea-of-thieves)


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