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Open your delivery instructions

Account purchases are different from software license keys. Use the details and instructions supplied with your exact order.
  1. Confirm the account type matches your purchase.
  2. Read any sign-in, recovery and transfer instructions before using the account.
  3. Sign in only through the relevant service’s official website or application.
  4. Follow the provider’s rules about changing email addresses, passwords or other security settings.
Keep account passwords and recovery information private. Do not enter them into unknown links or send them to anyone claiming to be support without verifying the official contact.

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Missing details or unable to sign in?

Contact support with your order number and a description of the problem. Do not post account credentials publicly. Read the first steps · Common questions