Secure channel error / request timed out / operation timed out
Secure channel error / request timed out / operation timed out
Recheck Getting started for conflicting antivirus or anti-cheat drivers. Synchronize Windows date, time and region, then retry.Test your connection with the VPN off, or try a VPN if your normal connection is blocked. Check firewall rules rather than leaving the firewall permanently disabled.
Hardware mismatch
Hardware mismatch
This can happen after the PC’s hardware identifiers change. Request an HWID reset from MintKeys support.The supplied guide allows one reset per seven days.
Internal public server error
Internal public server error
Check for software blocking the connection, especially remaining antivirus or anti-cheat drivers. Removing the conflicting software and restarting can be necessary; closing its window may not unload its driver.
Antivirus Interference detected
Antivirus Interference detected
Check for conflicting third-party antivirus and anti-cheat drivers. If interference remains, scan the PC for unwanted software using a trusted scanner such as Dr.Web CureIt.Do not assume every detection is a false positive. Send support the exact message.
modules::load_module: failed to create section
modules::load_module: failed to create section
Recheck the shared setup and remove the conflicting antivirus or anti-cheat through its normal uninstaller. Restart, then try again.