Failed to init spoofer
Failed to init spoofer
Select the other HWID Virtualizer option available in the loader.
Low FPS with Medal Overlay
Low FPS with Medal Overlay
Turn Capture Clips off in Medal → Clip Settings.
Overlay / ESP off center
Overlay / ESP off center
If your Windows version allows taskbar placement changes, move the taskbar to the bottom. Press the overlay key once to realign it.
The loader is empty or will not load
The loader is empty or will not load
Recheck Getting started, including conflicting antivirus and Vanguard/FACEIT drivers. Restart after uninstalling them.
The loader crashes within 1–3 seconds
The loader crashes within 1–3 seconds
Install or repair the Visual C++ x64 runtime, even if a previous version is installed. Restart and try again.
Failed to download font-7
Failed to download font-7
Restart and retry. If the download still fails, try a VPN. If neither works, contact support.
Failed to download files (1)
Failed to download files (1)
Retry the download. Install pending Windows updates and restart if it continues.
No available servers were found
No available servers were found
Check MintKeys product status and ask support about maintenance. If the service is available but your connection is blocked, try a VPN.
Failed to repair Hyper-V files automatically / Mapper error
Failed to repair Hyper-V files automatically / Mapper error
Modified or “optimized” Windows installations can cause this. Use a supported, unmodified Windows build.Send support your Windows edition, build and exact message before reinstalling or changing versions.
Disable Hyper-V with DG Readiness / repeated restarts / Windows PIN message
Disable Hyper-V with DG Readiness / repeated restarts / Windows PIN message
These messages share the same Device Guard / Credential Guard procedure. Removing sign-in protection reduces the protection of your account; only proceed if your current loader requires it.Replace the folder path with the one where you extracted the tool. Confirm the script filename against the downloaded version.
- Remove the Windows sign-in PIN/password through Settings → Accounts → Sign-in options, if requested by the loader.
- Download Microsoft’s Device Guard and Credential Guard readiness tool and extract it.
- Open PowerShell as administrator.
- In that same PowerShell session, run:
- Restart. If the firmware confirmation screen appears, press F3 to confirm the requested Device Guard / Credential Guard change.
Unknown error while disabling HyperV / VT-x / VMX / SVM not supported
Unknown error while disabling HyperV / VT-x / VMX / SVM not supported
Send support the exact error. The supplied fixes include additional scripts; have support confirm the correct script for your Windows build before running it.Do not delete Windows hypervisor files or run an unreviewed script with unrestricted permissions.
Please enable AMD-V (SVM) / Intel VT-X in BIOS
Please enable AMD-V (SVM) / Intel VT-X in BIOS
Enable the matching hardware virtualization setting: SVM / AMD-V on AMD, or Intel VT-X on Intel.This is not the same as enabling the Windows Hyper-V feature.
Error 0x302
Error 0x302
Restart the PC and try again.
Failed to set value
Failed to set value
Contact MintKeys support with the exact message.
Unsupported firmware
Unsupported firmware
The system disk needs a supported GPT/UEFI configuration. Back up the PC and ask support before changing disk or boot settings. Microsoft’s MBR2GPT documentation explains the supported conversion process.
Virtual / RAID disk, Intel RST, or AHCI disk-mode error
Virtual / RAID disk, Intel RST, or AHCI disk-mode error
The loader expects a compatible non-virtual disk configuration. Ask support to review RAID, Intel RST and AHCI settings before changing them.Changing a Windows boot disk’s storage mode can make it unbootable. Do not blindly disable iaStor services or format the drive. See Microsoft’s Intel RST guidance.
SPACES disk is present
SPACES disk is present
Check Control Panel → Storage Spaces and send the configuration to support. Removing a Storage Spaces pool can erase the data on its disks; do not delete it as a quick fix.
Failed to map memory
Failed to map memory
- Confirm the PC has at least 16 GB RAM.
- Keep the loader in a local folder, not OneDrive or another cloud-synced location.
- Close nonessential startup applications and restart.
- If needed, review application Windows / CurrentVersion / Run startup entries with Microsoft Autoruns. Leave other entries untouched.
- Try launching shortly after Windows starts. Send support the error if it still fails.
Incorrect HWID
Incorrect HWID
Run these in an administrator Command Prompt:Send support any errors. WMIC is absent from some recent Windows builds; that alone is not proof of a broken installation.
Incompatible HWID / hardware mismatch
Incompatible HWID / hardware mismatch
Restart and retry. If it remains, request an HWID reset from MintKeys support.
Failed to spoof hardware identifier (0x4)
Failed to spoof hardware identifier (0x4)
Restart and try again. If another spoofer is active, close it before using this loader.
Failed to load dependencies (1)(-5)
Failed to load dependencies (1)(-5)
Ask support for the matching fix. The supplied guide mentions a registry file but does not include its download; do not use an unrelated registry patch.
Failed to load dependencies
Failed to load dependencies
Recheck Getting started, uninstall conflicting third-party antivirus and Vanguard/FACEIT if still installed, then restart.
Failed to delete hvax.exe (1)
Failed to delete hvax.exe (1)
Ask support to confirm the repair for your Windows build. Do not take ownership of or delete Windows hypervisor executables as a quick fix.
Failed to init render
Failed to init render
Check your required overlay and launch order. On laptops, confirm that the game uses the dedicated GPU. Ask support before disabling integrated graphics in BIOS.
Please unload a third-party hypervisor
Please unload a third-party hypervisor
Restart first. If the error remains, close or uninstall the conflicting virtual-machine software using its normal uninstaller, rather than deleting Windows files.
AES instruction set is not supported
AES instruction set is not supported
The CPU must support AES instructions. If your BIOS exposes an AES setting, check that it is enabled. Software cannot add AES support to a CPU that lacks it.
Intermittent black screens — Delta Force / ABI note
Intermittent black screens — Delta Force / ABI note
The supplied guide lists updating Windows for this specific issue in Delta Force / ABI. It is not a confirmed Rust or Rainbow Six Siege fix. For those games, send support your game, Windows build and error instead.